
At R&S, precision farming starts with a team that understands the demands of your operation. Our specialists bring together real field experience, deep product knowledge, and a commitment to helping you get the most from your equipment and technology. Whether you are setting up a new system, optimizing performance during the season, or troubleshooting an unexpected issue, our team is here to guide you every step of the way. We use connected tools such as Service ADVISOR Remote, Expert Alerts, and Remote Display Access to stay ahead of potential problems and support you quickly when you need help. With your permission, we can monitor equipment health, send software updates, review diagnostic information, and walk you through adjustments from wherever you are. This approach helps reduce downtime, improves accuracy, and keeps your machines working at their best. Most importantly, you are supported by real people who know your equipment, understand your goals, and care about your success. Our precision farming team works alongside you throughout the year to deliver practical solutions, reliable advice, and technology that truly works for your operation.
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Service ADVISOR Remote allows us to remotely analyze Diagnostic Trouble Codes (DTCs) in real time to isolate any issues that may be occurring with your machine. Software can be sent to fix issues without a visit to the field. This allows our technicians to quickly diagnose, identify and arrive with the right parts and tools to get you back up and running.

Expert Alerts notify our dealership (with a customer's permission) of any potential machine issues. This allows our service department to diagnose issues remotely and fix them before they become a problem.

Need help when you're in the field? No problem. With Remote Display Access, distance is no longer a barrier. With your consent, our technicians are able to remotely connect to the display in your cab to help you make near real-time adjustments to optimize your machine for changing conditions or to troubleshoot potential issues.