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We’re making an important update to the MyRandS customer portal—one that’s designed to make ordering John Deere parts easier, more accurate, and more consistent moving forward.
When you log into the MyRandS customer portal, you’ll notice that John Deere parts lookup and ordering have moved.
Instead of searching for and ordering parts directly inside the portal, you’ll now be guided to shop.deere.com/us/rands, John Deere’s official online parts platform. All John Deere parts searches and online orders will now happen there.
Shop.deere.com is John Deere’s primary platform for parts—and connecting our customers directly to it brings several advantages:
This change also improves how parts ordering connects with other John Deere tools you may already use, like Operations Center and the Equipment Mobile App.
Yes—absolutely.
Even though ordering now takes place through shop.deere.com, you’re still purchasing parts from Riesterer & Schnell.
The MyRandS customer portal is still available and still important.
You’ll continue to use it to:
Think of it this way:
Shop.deere.com handles John Deere parts ordering, while MyRandS continues to handle account and billing needs—each system focused on what it does best.
If you haven’t already, we encourage you to:
If you have questions or need help navigating the change, contact your local Riesterer & Schnell.
